Age:
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50+
Model section:
  • Online Only
  • In Favorites
  • Photos in profile
  • Video in profile
  • Fresh faces
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Complaints and Takedown Policy

 
Complaints Policy
 
If you would like to make a complaint about our website content, contact us via email at support@streamly.stream All complaints will be reviewed and resolved within 5 business days. Outcomes of any investigations/reviews will be communicated to the complainant. Appeals or requests for any decision made should be presented to support@streamly.stream 
 
Appeals/Takedown Policy
 
If you have been depicted in our content and would like to appeal removal of such content, Please notify us by sending an email to support@streamly.stream. If there should be a disagreement regarding an appeal, we will allow the disagreement to be resolved by a 3rd party neutral body.
 
 
Refund Policy
 
We do not issue refunds unless there are extenuating circumstances for which we feel a refund is merited. These may be things like great dissatisfaction with a model’s performance in private or pay chat or the site not working properly for some reason. In cases like these we will issue refunds in the form of site credit or cash on a case by case basis. Things such as other complaints the model has received or other customer comments will be taken into consideration. If any dissatisfaction arises as a result of a User's experience with an independent model who uses the Site software to host video chat rooms a refund will be issued in the form of site credit that can be used with other performers. The amount of the compensation depends on the specific situation and is determined by the administration of the site.

You must place Your complaint at streamly.streamCustomer Service.
Amounts spent on related services – such as Recorded shows – are not refundable.

Please send the message to support using contact form.
streamly.stream Support Team investigates all reports as soon as possible.